The Operational Intelligence platform that moves the industry forward.
MaterialMotion brings disconnected information together into a single stream of Operational Intelligence. By delivering actionable information at the moment of decision, OI enables your team to protect margin and win customer loyalty with every interaction.
The other half of your data
Now communications has a place in the operational record.
The expertise, coordination, and relationships central to a concrete operation live in communication.
Read the article
Capture
MaterialMotion unlocks previously untapped communications data, analyzing every call, message, and note.
Connect
Automatically linked to orders, accounts, and assets.
Activate
Our unique Operational Intelligence analyzes the full picture to understand not only what happened, but why, how to avoid issues, and what to do next.
In use
Put to work across your operation
MaterialMotion's automations bring new tools to your teams to perform better, avoid mistakes, and elevate service.
- Operational Clarity
- Guardrails Against Mistakes
- Stronger Customer Relationships
- Maximize Asset Utilization
Communications intelligence
Every call, text, and message becomes part of the record on the order it concerns, searchable in plain language.
Order ready check
Every order checked against what was actually agreed before the truck rolls. The wrong mix, the missing admixture, the address that changed late, caught before it ships.
See issue prevention
Policy adherence
Where a call or an order departs from your policies and specs, flagged before it becomes an exception.
See policy adherence
Incident management
When something goes wrong, the record is already assembled: the calls, the order, the timeline, in one place.
See incident management
Dispatcher coaching
Real calls turned into coaching. Onboard new dispatchers faster and give the whole desk the same playbook.
See coaching
Proactive account management
An account slips in the conversations before it slips in the volumes. See it early, with the history and the customer's own words.
See proactive account management
Product quality
Mix designs and QC records connected to the load and the account, so a quality issue traces back to where it started.
See product quality
Safety & liability management
Site safety details and verbal waivers captured and attached to the order. Said once, on the record for every future delivery.
See safety & liability
Billing accuracy
The waiver, credit, or promise made on a call lands on the invoice instead of in someone's memory.
See billing accuracy
Fits your workflow
Flexible and embedded
Leverage your collective knowledge where your team works today
Motion
AgentAsk any question, get an answer grounded in your data and conversations.
Web app
Secure web app makes it easy to dig deep into your operational intelligence.
MCP
Augment any of your AI tools with the power of MaterialMotion.
APIs & integrations
MaterialMotion intelligence embedded in your workflows and transactional systems.
Alerts
Proactive notifications sent to the right people at the right time.
Fits your stack
Built to connect, not to replace.
MaterialMotion connects to the systems you already run to give your team the full picture and supercharge your scheduling and logistics.
Secure Infrastructure
Architecture built for responsible AI
Built for enterprise producers, MaterialMotion's best in class cloud infrastructure protects your data and enables safe AI adoption with governance and controls.
Enterprise security
SOC 2
SOC 2 Type I in progress. SOC 2 Type II following.
Encryption
Encrypted in transit (TLS 1.2+) and at rest (AES-256).
Isolated databases
Each producer's data lives in its own database, isolated fully in our architecture from every other tenant.
Access control
Role-based access, enforced on every request and scoped to your tenant.
SSO & provisioning
SSO and SCIM provisioning through your identity provider, for enterprise deployments.
Transparency and control
Human in the loop
Your experts remain in control. Tuned to your operation with your team's input.
Explainable
Every output links to its source and carries a confidence score, so your team can check the reasoning, not just the result.
Control
Full control over per-feature deployments, details, and per-function model selection.
Privacy
Sensitive data handling
Sensitive information redacted with multi-layer protection before storage, before indexing, and before the model ever sees it.
No third-party model training
Use of LLMs is inference only on AWS Bedrock and data isn't shared back to LLM model providers.
Connectivity
Secure APIs and data streams
MaterialMotion connects to your systems over secure APIs and encrypted data streams.
Gated, not open
Every connection runs through named endpoints over TLS.
Schedule your demo of the platform
Tell us about your current systems and learn how MaterialMotion can begin providing new operational clarity as soon as it's connected.